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Goldsmiths Bullring recognised with highest service level award from Rolex

Goldsmiths Bullring, part of The Watches of Switzerland Group, are delighted to have been awarded Authorised Service Centre status by Rolex, the leading Swiss watchmaker. This accolade recognises Goldsmiths exceptional commitment to providing unparalleled service and expertise to its clients with the in-house team of Rolex-trained watchmakers. Within the Bullring showroom the Rolex Authorised Service Centre has two Rolex trained watchmakers. This is a full maintenance service centre and a significant step up in technical capability which allows them to perform all types of service procedures across a wide range of Rolex watches.

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"I am delighted that Goldsmiths Bullring has been recognised with this prestigious Rolex service award. The accreditation certifies us as an official Rolex Authorised Service Centre which is within the recently expanded showroom and allows us to offer the highest standard of servicing to our local clientele. This accolade is a testament to the team’s exceptional dedication and commitment to providing outstanding service to our Rolex customers. Our in-house Rolex-trained watchmakers can offer clients a full range of services from adjusting a bracelet length to a complete overhaul. After a service the watch will benefit from a two-year international guarantee covering the parts and labour. We are incredibly proud of this recognition and look forward to continuing to deliver the highest levels of service and technical expertise to our clients."

Craig Bolton, President of The Watches of Switzerland Group UK and Europe

 

Rolex watches are built to last, however, to maintain the perpetual excellence on which the brand has forged its reputation its founder Hans Wilsdorf, from the outset set up an efficient after-sales service that ensured the reliability and durability of the timepieces. Goldsmiths is part of the Watches of Switzerland Group and as a business takes great pride to reflect these values and as part of the official Rolex retailer network have worked tirelessly to be best in class. This award recognises the investment made in the facilities behind the scenes, the equipment our expert watchmakers and technicians use, and the advance in customer service provided to our clients.

Rolex-trained watchmakers are trained in accordance with strict excellence criteria and assessed regularly by Rolex. Clients of Goldsmiths Bullring can see a Rolex After-Sales Technician in the showroom to ensure their watch continues performing its function with outstanding reliability time after time. Every type of servicing operation can be entrusted to Goldsmiths including repairs and ensuring the timepiece is fitted perfectly to the client. Impeccable knowledge is shared with clients, and it is these moments and representatives of the brand that create a unique experience.